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Tip: Creating an Outlook.com email address gives you a brand-new email address that is attached to your existing Microsoft account.This makes several benefits and features available to you within the Microsoft suite of products, particularly within Outlook. You might want to do this if your Microsoft account is not currently tied to an Outlook.com email address.

Leave your Android device in your pocket the next time it rings — pick up the call from your PC instead. Calling requires Bluetooth capability on both your PC and on your Android device, so make sure you have it turned on for both.

The Snap feature is a great way to improve your productivity by sharing many app windows in a single screen. Different layouts are available with many sizes to choose from, so you can get the most from your favorite apps when you are working on specific tasks.

Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.

Upload files or folders to OneDrive. You can store over 300 types of files on OneDrive. With Microsoft Edge or Google Chrome: Select Add new > Files upload or Folder upload > Folder.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

To learn more about changing mic settings in Microsoft Teams (free), see Manage your device settings in Microsoft Teams (free). Check your microphone. Some devices have a physical mute option on the device itself, so check that your headphone boom is not in the mute position (usually upright or away from your mouth), or that your external mic's physical mute button is not turned on.

Windows Photo Viewer isn't part of Windows 10, but if you upgraded from Windows 7 or Windows 8.1, you might still have it. To check, press and hold (or right-click) a photo in File Explorer, and select Open with.If Windows Photo Viewer isn't in the list, you cannot install it on Windows 10.

Get help and learn how to use Skype with Microsoft's official support page.