To check if Microsoft servers are experiencing downtime, go to the Microsoft 365 admin center and navigate to the "Service health" section. This will show you the status of various Microsoft services like Office Online, Teams, Exchange Online, and more, allowing you to see if there are any known issues or outages impacting the services you're using.

Check the Xbox services, games, and apps for any service outages.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

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