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Creating a passkey. To create a passkey for your Microsoft account, follow these steps on the device for which you’d like to create a passkey:

Receive photos, videos, or other kinds of files that you or a friend shares from another device, such as a phone, laptop, or tablet. On your PC, select Start > Settings > Devices > Bluetooth & other devices. Learn how to pair.

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Learn how to use the cloud-based clipboard in Windows, share clipboard items across your devices, and pin items to your clipboard menu.

Tip: To change where your application automatically saves your templates, click File > Options > Save and type the folder and path you want to use in the Default personal templates location box. Any new templates you save will be stored in that folder, and when you click File > New > Personal, you'll see the templates in that folder.

Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

On the Choose an account screen, click the Microsoft account button.; On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account.; On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen automatically for all other Microsoft services.)