若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Note: the website or application you're trying to sign into must support passkeys in order for them to work.The good news is that the industry is quickly adopting passkeys as an authentication mechanism, so more and more websites and applications are beginning to offer this feature.

Note: Some cameras won't appear in the Camera settings page.These include infrared (IR) cameras used for Windows Hello Face authentication, cameras using DirectShow technology (like many apps provided by DSLR or action camera manufacturers so their devices can be used as webcams), and proprietary cameras that aren't managed by Windows—such as industrial cameras and many networked cameras.

If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.

Hinweise: Ihr Hotmail- oder Outlook.com-Kennwort entspricht dem Kennwort Ihres Microsoft-Kontos. Wenn Sie sich anmelden können, aber Probleme mit Outlook.com haben, überprüfen Sie den Dienststatus.Wenn der Status nicht grün ist, warten Sie, bis der Dienst normal ausgeführt wird, und versuchen Sie es erneut.

Learn how to open and run DxDiag.exe on Windows to collect device information and troubleshoot DirectX sound and video issues.

The Microsoft Mouse and Keyboard Center is an app that helps you make the most out of your Microsoft keyboard and mouse. Mouse and Keyboard Center helps you personalize and customize how you work on your PC.

Install Visio (Visio Plan 2 or Visio Professional) Below we describe how to install the desktop app that is included with Visio Plan 2, and non-subscription versions of Visio Professional or Visio Standard 2021, 2019, or 2016.. If you have Visio Plan 1 see the steps under the tab Visio for the web. Step 1: Associate Visio with your account

Here are some best practices for earning Microsoft Rewards points so you can redeem them for gift cards, games, sweepstakes, nonprofit donations, and more.