若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Note: Some cameras won't appear in the Camera settings page.These include infrared (IR) cameras used for Windows Hello Face authentication, cameras using DirectShow technology (like many apps provided by DSLR or action camera manufacturers so their devices can be used as webcams), and proprietary cameras that aren't managed by Windows—such as industrial cameras and many networked cameras.

Creating a passkey. To create a passkey for your Microsoft account, follow these steps on the device for which you’d like to create a passkey:

Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Tip: Creating an Outlook.com email address gives you a brand-new email address that is attached to your existing Microsoft account.This makes several benefits and features available to you within the Microsoft suite of products, particularly within Outlook. You might want to do this if your Microsoft account is not currently tied to an Outlook.com email address.

If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.

Here's more info on what permissions allow an app to do: Access all your files, peripheral devices, apps, programs, and registry: The app has the ability to read or write to all your files (including documents, pictures, and music) and registry settings, which allows the app to make changes to your computer and settings. It can use any peripheral devices that are either attached or part of ...

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.

For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.