An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Method. Used for. Authenticator app. Two-factor verification and password reset authentication. Text messages. Two-factor verification and password reset authentication.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

In the Windows emoji picker, you can either scroll through the list, use the category icons at the top or bottom of the emoji picker, or type a keyword to search for the emoji you want.

Experience AI-powered browsing with the new Bing built-in. Get comprehensive answers, summarized information, and find inspiration side-by-side in Microsoft Edge.

Website notifications appear in the lower right corner of your screen and are also displayed in the Notification Center.When notifications are turned on for a website, they will still appear even if Microsoft Edge is closed.

To find touchpad devices, select Human Interface Devices or Mice and other pointing devices, then right-click the device you'd like to update.