If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience. However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally ...

Microsoft Rewards points don’t have any cash value. It usually takes about 5,000 points to redeem something worth $5. Learn more about redeeming Microsoft Rewards points. Microsoft Rewards points will expire if there are no earning activities within 18 months.

Introducing Microsoft Phone Link Our evolution of the former Your Phone app brings a new name to the user experience. With the new Phone Link on your Windows PC and the new Link to Windows app on your Android device, accessing your mobile apps and content has never been easier!

Note: The best and safest way to get driver updates in Windows is always through Windows Update.If you are having problems with Windows Update, you might see if any of the links at Update Windows can help you out first.

Your PC can’t find the device if the device is locked. On your PC, select the Start button and then select Photos to open the Photos app. Select Import > From a USB device , then follow the instructions.

If you don't have an existing Microsoft account on your mobile device then you will be asked to sign into your account or create a new one, then click Continue. 2. Scan the QR code. Go to your PC, open Phone Link, start the linking from the PC, follow the instructions and the QR code will appear in Phone Link.

Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

If you haven't yet, install the PC Health Check app here. Press Windows logo key + S or select Search, type pc health check, and select PC Health Check from the list of results. Select Check now. It can take up to 24 hours for Windows Update to refresh your eligibility info. If your eligibility info is not updating in a timely manner, you can ...

Note: To upgrade to Windows 11, devices should meet the Windows 11 minimum system requirements.Some Windows 10 features aren't available in Windows 11. System requirements to experience some Windows 11 features and apps will exceed the Windows 11 minimum system requirements.Find Windows 11 specs, features, and computer requirements