Look for Server connectivity.If the status says Blocked, your PC was unable to establish a Teredo IPsec connection to the Quality of Service (QoS) server.If you also see Teredo is unable to qualify next to NAT type, visit the Teredo troubleshooting page first to fix that problem.Go to:

Permanent bans are never issued lightly, and only occur after severe or repeated violations of the Community Standards for Xbox. Because of the seriousness of these violations, and to keep other players safe, permanently banned profiles are blocked from accessing the Xbox network in any capacity.

Learn how to get your Xbox device serviced. Important Send in your device as soon as possible. If you don't send your device within 30 days of your request, your service order will be cancelled, and the delivery label will no longer be valid.

了解在 Xbox 主机上查找主机 ID、设备 ID 和序列号的位置。

例如：您已在家中设置了您的主机的网络连接，但要去亲戚家拜访并且想要带着您的 Xbox 主机。 在你到达新地点后，选择“设置无线网络”，从设备列表中选择相应的路由器，输入密码，然后连接到网络。

When you play games with friends and family on different Xbox consoles, you can add your Xbox profile to the device so that you can keep track of your achievements and progress.

MTU, which needs to meet a minimum of 1384 MTU or higher to play games on the Xbox network.Checking and adjusting your router settings could quickly resolve many gaming issues if this setting is too low. Latency, which is a networking term for delay of packet delivery.It's measured by how many milliseconds it takes for a packet of data to get from one designated point to another.

Note If Steps 1-3 don’t resolve your issue, make sure to review the info that’s provided under “Additional support solutions” for the scenario that best fits your situation.

It's a good idea to save frequently while playing remotely. If you get disconnected from your console, you could lose progress in your game. If you close the app or do something else on your phone after starting your remote play session, you won't immediately lose your progress.

To fix your connection, first check your router: Make sure your router has the latest updates.