Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Try it! OneDrive gives you one place to store, share, and sync your work or school files. As part of your organization's Microsoft 365 subscription, or SharePoint Server, you can save your files in OneDrive and then work with them from almost any device.

If you're having trouble using the Outlook for Android mobile app, Open an in-app Outlook support ticket. If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, there may be additional requirements set by your IT admin.

To control location for just your user account, switch the Let apps access your location setting On or Off.If "Location services is off" appears on the settings page, you won't be able to turn on the Let apps access your location setting for an individual user account.

After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

A message that is encrypted by Microsoft 365 Message Encryption is delivered to a recipient’s inbox just like any other email message. If the recipient has Outlook 2016 and a Microsoft 365 email account, they'll see an alert about the item's restricted permissions in the Reading pane.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

You can personalize the color or accent color for window title bars and borders, the Start button, or the taskbar. The Dark mode has colors that are designed to work well in a low-lit environment. This option is for the Start menu, taskbar, and action center.