Important: This article is intended for users trying to use sign up for self-service password reset.This means that you’ll be able to reset your own work or school password (such as alain@contoso.com), without requiring your administrator’s help.

Installing and using add-ons. If you're missing an add-on that you need to view a page, Internet Explorer will let you know, and will prompt you to install the add-on.

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Ensure these modes create an alert that is visible on your device. Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device.