If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Learn how to sign in or out of your Outlook.com email account, and get solutions for common login issues.

If you changed your hardware in order to upgrade to Windows 11 and the system is not recognizing the change in a timely manner, this article explains how to initiate the assessment manually.

Update Surface devices and Windows. Download the latest drivers and firmware updates to keep your Surface devices performing their best.

Learn how to switch out of S mode to install apps from outside of the Microsoft Store or to upgrade to Windows 11.

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Learn how to find your Windows product key for activation or when to use a digital license instead.