If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience. However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally ...

Microsoft Rewards points don’t have any cash value. It usually takes about 5,000 points to redeem something worth $5. Learn more about redeeming Microsoft Rewards points. Microsoft Rewards points will expire if there are no earning activities within 18 months.

This troubleshooter assists customers whose machines are not yet updated to the latest release, Windows 10 Version 1607. This update will initially be released only to a small set of targeted customers. This set will expand over time. Windows users can start the assistant from this article.

OneDrive is built in to some versions of Windows and can't be uninstalled. But you can hide it and stop the sync process, so it stays hidden. To do this, turn off all the OneDrive settings and remove the OneDrive folder from File Explorer.

Without one of these, you won't be able to activate your device. A digital license (called a digital entitlement in Windows 10, Version 1511) is a method of activation in Windows 10 that doesn't require you to enter a product key.

Learn how to update Windows to ensure your device operates smoothly and securely with the latest features.

The Windows Scan app can help you scan pictures or documents and save them to your PC as JPEG, bitmap, or PNG files. For more info, see Install and use a scanner in Windows.. Get Windows Scan

On the privacy dashboard you can view or delete your data. Data that you delete on the privacy dashboard won’t be deleted from your device. To learn more about how to stop sharing your data with Microsoft, see Microsoft Edge, browsing data, and privacy. Browsing data you can delete in Microsoft Edge

Troubleshooting: I don't see Automatic Replies. If you don't see Automatic Replies after selecting File, you're probably using a Gmail, Yahoo, or other POP or IMAP account that doesn't support the Outlook Automatic Replies feature.You can set up a rule that will reply to incoming messages—if you leave Outlook running while you're away.

Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer.