This page is for Microsoft 365 Basic, Microsoft 365 Personal, and Microsoft 365 Family subscriptions only. For help with other subscriptions purchased through Microsoft see Cancel a Microsoft subscription. If you purchased a Microsoft subscription from Google Play or the Apple app store, contact their customer support for cancellation or refund.

In the new Teams, you can switch between apps, respond to chat messages, and join meetings and calls more quickly while using less battery and memory.

Learn how to get Outlook set up to work with Microsoft 365, POP, IMAP, or Microsoft Exchange-based email accounts.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Get help with using mail, calendar, and contacts on Outlook.com.

How to recall and/or replace an email message you sent by using Microsoft 365 and your built-in Exchange Server account.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

On your home router. Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection.Make sure the Ethernet cable is securely plugged into the Ethernet port on both your router and Windows 11 PC.

Learn how to use and install mobile apps on your Windows 11 PC with the Windows Subsystem for Android™.

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.