Notes: If you have existing lists of safe names and addresses, you can move that information into Outlook. Click Import from File and browse for the list file that you want. To create a file that uses your current list, click Export to File and then specify where you want the new file saved.. To change a name on the list, click the name that you want to change and then click Edit.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

When you need to protect the privacy of an email message, encrypt it. Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text.

Tip: In Windows 7, you can synchronize your computer clock with an Internet time server to keep the computer clock up to date.To do this, select the date or time in the bottom right-hand corner of your screen, and then select Change date and time settings.Select the Internet Time tab, select Change settings, select Synchronize with an Internet time server, and then select Update now.

Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.

Add or subtract months from a date with the EDATE function. You can use the EDATE function to quickly add or subtract months from a date.. The EDATE function requires two arguments: the start date and the number of months that you want to add or subtract. To subtract months, enter a negative number as the second argument.

Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.