If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Select this option to import Internet Explorer Browsing History into Microsoft Edge. Because the Top sites shown in the New tab page are generated based on the browsing history in Microsoft Edge, you may see the Top sites change based on the imported history data.

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Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Select Review activity to check for any unusual sign-in attempts on the Recent activity page.If you see account activity that you're sure wasn't yours, let us know and we can help secure your account—if it's in the Unusual activity section, you can expand the activity and select This wasn't me.If it's in the Recent activity section, you can expand the activity and select Secure your account.

Right click or long press on Command Prompt and select Run as administrator.

If you've received any reactions in the previous day or so, you'll get a digest email that summarizes the reactions you've received. You can unsubscribe from the digest email if you'd prefer not to receive it.

Verified IDs are secure trusted credentials that can be used by websites and organizations to make account setup simpler and safer. Usually, you'll use your device's camera to capture a QR code on the site to get a new Verified ID, or a verification of an ID already on your device.

This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com).