2. Get your information ready. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you’ll have of regaining access to your account.

Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.

How to open all of your Favorites Bar shortcuts in the Microsoft Edge web browser.

Not sure which version you're currently running, see What version of Outlook do I have? Classic Outlook on Windows. If your accounts are supported in the new Outlook for Windows, you'll see a toggle in the upper right of classic Outlook to Try the new Outlook.. Selecting this toggle will download the new app and let you switch to the preview.

Skype help & learning. Limited emergency calling Skype is not a replacement for your telephone and has limited emergency calling capabilities depending on your country.

Microsoft Defender is a security app that helps people and families stay safer online with malware protection, web protection, real-time security notifications, and security tips.Microsoft Defender is included in a Microsoft 365 Family or Personal subscription and works on your phone (Android or iOS), PC, and Mac.

Use your phone's audio. If your mic doesn’t work after trying the solutions above and you see one of the messages below, select Call me back to use your phone’s mic.. Enter your phone number and select Call me to receive a call from Teams that will connect you to your meeting. Your audio will come from your phone, but other content sharing will still take place on your desktop.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Tip: If your can't get the code by email or phone, you might be able to enter an email address that's different from the one you're trying to recover. Go to the Recover your account page and follow the prompts.

Get productive quickly with Microsoft 365 videos and tutorials. Explore Microsoft 365 training guides and tips to collaborate with anyone, anywhere.