Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Browse InPrivate in Microsoft Edge - Microsoft Support
The new Microsoft Edge will delete your browsing history, cookies, and site data, as well as passwords, addresses, and form data when you close all InPrivate windows. You can open an InPrivate window in different ways: Select and hold (right-click) the Microsoft Edge logo in the taskbar and select New InPrivate window.
Applies To: Microsoft account dashboard
Remove malware from your Windows PC - Microsoft Support
Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.
Applies To: OneDrive (home or personal), OneDrive for Windows
Troubleshooting black or blank screens in Windows
For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time
Help with the Microsoft account recovery form
2. Fill out the form using a recognized device and location. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.
Cloud gaming with Xbox | Xbox Support
Learn about cloud gaming on Xbox using your Android, iOS, or Windows device.
Manage cameras with Camera settings in Windows 11
Note: Some cameras won't appear in the Camera settings page.These include infrared (IR) cameras used for Windows Hello Face authentication, cameras using DirectShow technology (like many apps provided by DSLR or action camera manufacturers so their devices can be used as webcams), and proprietary cameras that aren't managed by Windows—such as industrial cameras and many networked cameras.
Create a template - Microsoft Support
Tip: To change where your application automatically saves your templates, click File > Options > Save and type the folder and path you want to use in the Default personal templates location box. Any new templates you save will be stored in that folder, and when you click File > New > Personal, you'll see the templates in that folder.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, Word for the web, Excel 2021, Word 2021, PowerPoint 2021, Access 2021, Visio Standard 2021, Excel 2021 for Mac, Word 2021 for Mac, PowerPoint 2021 for Mac, Excel 2019, Word 2019, PowerPoint 2019, Access 2019, Visio Standard 2019, Excel 2019 for Mac, Word 2019 for Mac, PowerPoint 2019 for Mac, Excel 2016, Word 2016, PowerPoint 2016, Access 2016, Visio Standard 2016
Windows activity history and your privacy - Microsoft Support
Note: If you have previous activity history stored in the cloud before Windows 11 23H2 and 22H2, January 23, 2024-KB5034204 update, you can use the Clear activity history button to delete previously stored data in the cloud. Otherwise, your activity history will be automatically deleted within 30 days from when your data was last synced to the cloud
Applies To: Microsoft account dashboard