Here are some best practices for earning Microsoft Rewards points so you can redeem them for gift cards, games, sweepstakes, nonprofit donations, and more.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Tip: If your can't get the code by email or phone, you might be able to enter an email address that's different from the one you're trying to recover. Go to the Recover your account page and follow the prompts.

Get productive quickly with Microsoft 365 videos and tutorials. Explore Microsoft 365 training guides and tips to collaborate with anyone, anywhere.

2. Get your information ready. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you’ll have of regaining access to your account.

Use your phone's audio. If your mic doesn’t work after trying the solutions above and you see one of the messages below, select Call me back to use your phone’s mic.. Enter your phone number and select Call me to receive a call from Teams that will connect you to your meeting. Your audio will come from your phone, but other content sharing will still take place on your desktop.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Windows 11, version 21H2; October 8, 2024—KB5044280 (OS Build 22000.3260) September 10, 2024—KB5043067 (OS Build 22000.3197) August 13, 2024—KB5041592 (OS Build 22000.3147)

To use mobile apps on your Windows 11 PC, you need to install the Amazon Appstore. Once it's set up, you'll be able to browse and install mobile apps from a curated catalogue.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.