Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Depending on the length of the video, generating closed captions can take several minutes. Once generated, you can watch the video in Stream and have captions displayed at the bottom of the screen.. When the caption have been created, the Generate button turns to Translate.Select Translate to change the spoken or screen language to automatically translate the captions.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem.

After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...

The new Microsoft Edge helps you browse, search, shop online, and more. Like all modern browsers, Microsoft Edge lets you collect and store specific data on your device, like cookies, and lets you send information to us, like browsing history, to make the experience as rich, fast, and personal as possible.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Immersive Reader advanced color support. In Immersive Reader, we've added many additional ways you can choose a page color.Selecting a page color can make text easy to scan with less eye strain. On the Immersive Reader tab click Page Color to see a 4x5 color picker.. Click More Colors to see additional color selection options such as Wheel, Sliders, Color Palettes, Image Palettes, and Pencils.