Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Repair or reset Windows Media Player: If Windows Media Player is not working properly, you can try to repair or reset it to its default settings.To do this, Select Start > Settings > Apps > Installed Apps.. Scroll down and click the three horizontal dots next to Windows Media Player and choose Advanced options, and click the Repair or Reset button. Note that resetting Windows Media Player will ...

In the search box on the taskbar, type Manage BitLocker and then select it from the list of results. Or, select the Start button, and then under Windows System, select Control Panel.In Control Panel, select System and Security, and then under BitLocker Drive Encryption, select Manage BitLocker. Note: You'll only see this option if BitLocker is available for your device.

You'll see the logo screen on your screen. Continue to hold the Volume Up button. Release the button when the UEFI screen appears. If you have a Windows Pro/Enterprise device (not a Windows Home device), you can then toggle off Type Cover port from the Devices menu and exit UEFI. Re-enter UEFI (press power + Volume Up) and toggle Type Cover port back on, then check if the Keyboard works in UEFI.

Set up PC folder backup. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help & Settings icon then Settings.). Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings.)

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.