To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

Note: If you don't see the option to Restore preinstalled apps, it means your PC doesn't have preinstalled apps configured. In versions of Windows 10 prior to version 2004 this feature was called Fresh Start and to use it you'd select Start > Settings > Update & security > Windows Defender > Device performance & health .

Note: If you are in tablet mode, you may not be able to see your desktop icons properly.You can find the program by searching for the program name in File Explorer. To turn off tablet mode, select action center on the taskbar (next to date and time), and then select Tablet mode to turn it on or off.

If you don’t see one of the network icons (or a similar one) shown in the following image, select the Up arrow to see if it appears there. Choose the Wi-Fi network you want, then select Connect . Type the network password, and then select Next .

有些网站专为与 Internet Explorer 一起使用，它们具有 Microsoft Edge 等新式浏览器不支持的功能。 如果你需要查看其中的某个网站，可使用 Microsoft Edge 中的 Internet Explorer 模式。

Outlook.com でサポートを受けるには、ここ をクリックするか、メニュー バーの [ヘルプ] を選択してクエリを入力します。 セルフヘルプで問題が解決しない場合は、[さらにヘルプが必要ですか?] まで下にスクロールし、[はい] を選択します。 Outlook.com でお問い合わせいただくには、サインイン ...

Outlook でパスワードを受け付けられない. Microsoft アカウントのパスワードを忘れた場合は、 サインイン ヘルパー を使用してアカウントに戻ります。 メール アカウントに正しいパスワードを使用しているのに Outlook がそれを受け入れないことがわかっている場合は、追加のセキュリティが必要 ...

Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC.

Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer.