Adult accounts are known as organizers in the family group. Organizers can manage their personal account and manage the members of the family group. Child and teen accounts are members with limited permissions that organizers can set.

Bluetooth 4.0 (or later) with Low Energy (LE) support. To find out if Bluetooth LE is supported, on each PC, select the Start button, type device manager and select Device Manager from the list of results, expand Bluetooth, and then select the name of your Bluetooth radio adapter. Right-click it, select Properties, select Details, and then select Bluetooth radio supports Low Energy Central ...

You can’t use Microsoft or Xbox gift cards to purchase content from the Xbox 360 Marketplace or Xbox 360 content on the Xbox One. When you purchase a Microsoft or Xbox gift card, make sure that the currency you use matches the currency associated with the recipient’s billing account.

Press the Start button , and then enter store into the search bar.; Choose Microsoft Store from the results to open the app.; Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.; Enter the 25-character code, select Next, and then follow the prompts.

Controller serial numbers are 14 characters long and don’t include dashes. Your controller serial number may not be recognized if you’ve never connected your controller, or if you connected for the first time within the last 48 hours.; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller.

Going passwordless refers to removing your password and using a passwordless method to sign in instead. Passwordless solutions such as Windows Hello, the Microsoft Authenticator app, SMS or Email codes, and physical security keys provide a more secure and convenient sign-in method. While passwords can be guessed, stolen, or phished, only you can provide fingerprint authentication, or provide ...

At home: Make your primary Xbox (if you have more than one) your home Xbox, which gives anyone who signs in to the console with their profile the ability to use your Game Pass subscription.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Choose from a variety of Surface devices and accessories to get help.

You’ll need a high-speed network connection to live stream. Check your network connection to make sure you're connected to a high-speed network.