Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

We’re continually releasing updates to our application, based on customer feedback. Check out What's New in the latest updates for Skype on desktop and mobile.

Note: Some cameras won't appear in the Camera settings page.These include infrared (IR) cameras used for Windows Hello Face authentication, cameras using DirectShow technology (like many apps provided by DSLR or action camera manufacturers so their devices can be used as webcams), and proprietary cameras that aren't managed by Windows—such as industrial cameras and many networked cameras.

Updates to the default screen and sleep settings now help you use energy more efficiently and extend battery life. You can find efficiency settings in Windows 11 at Settings > System > Power & battery.. For a guided walkthrough of how each of the power and battery settings can improve your device's performance, click the button to open the Get Help app:

Option. Description. Microsoft Exchange Server. If Outlook cannot automatically detect your Exchange server, you can enter its address here. To find out the name of your Exchange server, you have to contact the person who gave you the email address, or contact someone in your IT department, for the name of your Exchange server.

Right-click the app, select More, and then select Open file location.This opens the location where the shortcut to the app is saved. If there isn't an option for Open file location, it means the app can't run at startup.

Check the Xbox services, games, and apps for any service outages.

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.