If this is the first time you're installing Microsoft 365 or Office, you may have to complete a set of pre-installation steps or you may need to follow different steps than what's shown below.

To use mobile apps on your Windows 11 PC, you need to install the Amazon Appstore. Once it's set up, you'll be able to browse and install mobile apps from a curated catalogue.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Notes: We are aware of some ARM PC’s (for example Copilot+ PC’s) not being able to add/install a printer using the included installer or by downloading the installer from the manufacturer’s website. To fix this, go to Settings > Bluetooth & devices > Printers & scanners and click on "Add device" instead to add the printer manually, unless the manufacturer has specific guidance for ...

Note: BitLocker Drive Encryption is only available on devices running Windows Pro, Enterprise, or Education editions. It isn't available on Windows Home edition. If Manage BitLocker isn't listed, it means that you don't have the correct Windows edition.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

Starting with Windows 11, version 22H2, the known Windows folders—Desktop, Documents, Downloads, Pictures, Music, and Videos—are available by default as pinned folders in Quick access in both File Explorer Home and the left navigation pane.These default folders are no longer displayed under This PC to keep the view focused on your PC’s drives and network locations.