Manage your Microsoft 365 subscription or Office product
The information below doesn't apply to these Office versions or Microsoft 365 subscriptions. Microsoft personal account Work or school account On the Microsoft account dashboard, select Services & subscriptions to view all Microsoft products associated with this account.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Update Windows - Microsoft Support
Learn how to update Windows to ensure your device operates smoothly and securely with the latest features.
Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer.
Applies To:
Microsoft account dashboard
下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013
如果这是你第一次安装 Microsoft 365，则可能需要先执行一些设置步骤。展开下面的 “了解详细信息”部分。 但是如果是重新安装 Microsoft 365，且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户，请转到“登录并安装 Office”的部分。
Applies To:
Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Turn off, disable, or uninstall OneDrive - Microsoft Support
OneDrive is built in to some versions of Windows and can't be uninstalled. But you can hide it and stop the sync process, so it stays hidden. To do this, turn off all the OneDrive settings and remove the OneDrive folder from File Explorer.
Applies To:
OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, Office for business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business, SharePoint operated by 21Vianet
Install Office updates - Microsoft Support
Note: If you can't open an app to check your installation type, try the more common Click-to-Run or MSI uninstall steps first. Create or open an existing file and select File > Account (or it might say Office Account). Under Product information, find the About button and check for the following:
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, InfoPath 2013, InfoPath Filler 2013
如何登录到 Hotmail - Microsoft 支持
若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。
Applies To:
Outlook.com
Download Microsoft Authenticator - Microsoft Support
To install Authenticator on your iOS device. Scan the QR code. or download and install Authenticator from the Apple app store. Get the app
Finding your BitLocker recovery key in Windows - Microsoft Support
If you are unable to locate the BitLocker recovery key and can't revert any configuration change that might have caused it to be required, you’ll need to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.
Fix Bluetooth problems in Windows - Microsoft Support
If these steps don't fix your Bluetooth problem, use Windows Feedback Hub to file a bug. This helps Microsoft determine the root cause of the problem. Include details about what you were doing or specific steps you were taking when the problem occurred. For example, if you started having Bluetooth problems after updating Windows or changing ...