你可以使用安装介质（U 盘或 DVD）来安装 Windows 的新副本、执行全新安装或重新安装 Windows。 要创建安装介质，请转到软件下载网站，你可以在这里找到分步说明。 在该网站上，你可以选择 Windows 版本，并使用 U 盘或 DVD 创建自己的安装介质。

On the Email tab, choose your account (profile), and then choose Repair.

If you don't have a desktop PC and the slider doesn't appear or work, try updating the display driver. Select Search on the taskbar, type Device Manager, and then select Device Manager from the list of results.In Device Manager, select Display adapters, then select the display adapter.Press and hold (or right-click) the display adapter name, then select Update driver and follow the instructions.

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

Many tasks for Office products don't require a product key because your Microsoft account takes care of them instead.

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

To find touchpad devices, select Human Interface Devices or Mice and other pointing devices, then right-click the device you'd like to update.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

The user account name on a Windows device shows the name of the signed-in Microsoft account or work/school account. To change which user is signed in, select the Start button on the taskbar. Then select the account name icon or picture to see a list of users you can switch to.

How to open the Camera app in Windows. To open up your webcam or camera, select the Start button, then select All apps, and then select Camera in the list of apps. If you have multiple cameras, you can switch between them by selecting Change Camera at the top right once the Camera app is opened.. Open Camera