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The new Microsoft Edge will delete your browsing history, cookies, and site data, as well as passwords, addresses, and form data when you close all InPrivate windows. You can open an InPrivate window in different ways: Select and hold (right-click) the Microsoft Edge logo in the taskbar and select New InPrivate window.

2. Get your information ready. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you’ll have of regaining access to your account.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page.You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

To use mobile apps on your Windows 11 PC, you need to install the Amazon Appstore. Once it's set up, you'll be able to browse and install mobile apps from a curated catalogue.

Notes: If you can't use your camera to scan a QR Code, click Can't scan the image on your PC and tap Enter code manually on your mobile.. If you are allowed by your admin to use phone sign-in using Authenticator, you'll be able to go through device registration to get set up for passwordless phone sign-in and Azure AD Multi-Factor Authentication.

Tip: If your can't get the code by email or phone, you might be able to enter an email address that's different from the one you're trying to recover. Go to the Recover your account page and follow the prompts.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.