获取 Windows 操作系统的官方支持和帮助信息，以及如何使用 Windows 的指南。

If the USB recovery drive doesn’t work on your Surface. If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to ensure that the boot-from-USB function in the Surface BIOS is enabled or configure the boot order so the USB drive is the first option. For more info, see Boot Surface from a USB device.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Scenario. Description. Recommended Solution. Add Teams meeting add-in for Outlook. Helps fix the issue where teams meeting add-in is missing or is not loaded, preventing you from creating teams meeting from Outlook.

使用 Windows 设置应用更改桌面背景和颜色。

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Important: Exchange Online on Microsoft 365 provides some search features via Microsoft Search.This includes suggested recipients when composing a new email. Starting with Outlook for Microsoft 365 Version 2202 (Build 14931.20604), if you are connected to an Exchange Online mailbox, the compose suggestions for To/CC/BCC are powered by Microsoft Search and some information in this article doesn ...

Safe mode starts Windows with a minimal set of drivers and services to help troubleshoot issues. If a problem doesn't reappear when you start your PC in safe mode, you can eliminate the default settings and basic device drivers and services as possible causes.