Important: If you’ve encrypted your device, you’ll need your BitLocker key to reset your PC. If you don’t know your BitLocker key, see Find my BitLocker recovery key.. During the resetting process, it is possible that your screen may go black for a long period of time (occasionally upwards of 15 minutes) and that your device may attempt to restart itself during this period.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

We and third parties use social media cookies to show you ads and content based on your social media profiles and activity on our websites. They’re used to connect your activity on our websites to your social media profiles so the ads and content you see on our websites and on social media will better reflect your interests.

A family group is a set of individuals connected through the Microsoft Family Safety app on their Windows, Xbox, or mobile devices. Establishing a family group is an easy, effective way to encourage healthy online habits and manage busy schedules.

Surface 應用程式. 透過整合式的說明和支援，您可以直接從 Surface 應用程式找到問題解決方案。 您可以輕鬆地存取裝置、充電和瑕疵擔保資訊，並檢視和自訂連接的 Surface 配件。

Prevents Windows Update from performing driver installations and sending restart notifications; Helps achieve a more stable frame rate depending on the specific game and system

如果转到“设置”>“系统”>“显示”>“高级显示”，但显示器未显示为通过认证（而是在“hdr 认证”旁边显示“找不到”），则可能是因为显示器未通过 hdr 认证，或者显示器制造商可能尚未发布有关显示器的 hdr 认证信息。要了解显示器是否已通过 hdr 认证，请访问设备制造商的网站。

Surface Laptop (第 1 代) 和 Windows 10 S. Surface Laptop (第 1 代) 隨附 Windows 10 S。這是您一直以來所信賴的熟悉 Windows，經過精簡後，更具安全性與卓越效能。

如需有關如何適當保養電源線和電源供應器的詳細資訊，請參閱清潔和保養您的 Surface。. 安全與法規資訊. 若要檢視 Surface 和 Surface 電源供應器的安全與法規資訊，包括出貨資訊和 AC 電源線安全，請參閱 產品安全警告和指示。. 哪裡可以找到電源供應器

通过语音键入，可以通过说话在电脑上输入文本。 语音键入使用由 Azure 语音服务提供支持的联机语音识别。