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For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

Note: For info on how to move files to a new PC without needing a storage device, see Move files to a new Windows PC using OneDrive.OneDrive can securely store your files, so they’re backed up and protected in the cloud and accessible from any device—including your new PC.

An upgrade moves your PC from a previous version of Windows—such as Windows 7 or Windows 8.1—to Windows 10. An upgrade can take place on your existing device, though Microsoft recommends using Windows 10 on a new PC to take advantage of the latest features and security improvements.

Tips: If you don't see the OneDrive icon, OneDrive might not be running. On a PC, go to Start, type OneDrive in the search box, and then click OneDrive in the search results. You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icons. On a Mac, use Spotlight to search for OneDrive and open it.

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Choose number of pages to print per sheet: Printing multiple pages on a single sheet of paper is a useful technique to save paper, reduce printing costs, and create compact versions of your documents. The number of pages that can be printed on a single sheet depends on the capabilities of your printer and the printing options you choose (Example: 1, 2, 4, 6, 9 or 16 pages per sheet).

在 “个性化设置背景”旁边的列表中，选择“图片”、“ 纯色”、“ 幻灯片放映”或“ Windows 聚焦 (”，) 查看来自世界各地的新图像。