First time, infrequent senders, or senders marked [External] - While it's not unusual to receive an email or Teams message from someone for the first time, especially if they are outside your organization, this can be a sign of phishing.Slow down and take extra care at these times. When you get an email or a Teams message from somebody you don't recognize, or that Outlook or Teams identifies ...

Junk email and open relays. Unsolicited commercial email is sometimes called junk mail or spam. The main reason that junk email continues to increase in volume is that it costs the person who sends it virtually nothing to send; in fact, the senders don't even have to send the junk email through the SMTP (outgoing) email server of their own ISP.

Sometimes you need to make a change to your email account settings. If you have a new password, if your email provider has asked you to change settings, or if you're having problems with sending and receiving email, you can change your email account settings through Mail in the Windows Control Panel, or from Outlook.

How does multifactor authentication work? Let's say you're going to sign into your Microsoft account or work or school account, and you enter your username and password.If that's all you need then anybody who knows your username and password can sign in as you from anywhere in the world!

若要在 Outlook.com 中取得支援，請按一下這裡或選取功能表列上的 [說明]，然後輸入您的查詢。 如果自助無法解決問題，請向下捲動至 [仍然需要協助嗎?] 然後選取 [是]。 若要在 Outlook.com 中與我們連絡，您必須登入。

A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.

In order to obtain the details of your reward, please go to your Order History and scan through the list of your orders. Look for the reward in question and at the far-right, click the Order Details button to get your redemption code or link.

If you can’t locate a lost file from your backup, then you can use Windows File Recovery, which is a command line app available from the Microsoft Store.Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

The user account name on a Windows device shows the name of the signed-in Microsoft account or work/school account. To change which user is signed in, select the Start button on the taskbar. Then select the account name icon or picture to see a list of users you can switch to.

In Windows 11, ensure that Camera access, Let apps access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps access your camera.