Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Find your product key to activate Windows. A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.

Repair or reset Windows Media Player: If Windows Media Player is not working properly, you can try to repair or reset it to its default settings.To do this, Select Start > Settings > Apps > Installed Apps.. Scroll down and click the three horizontal dots next to Windows Media Player and choose Advanced options, and click the Repair or Reset button. Note that resetting Windows Media Player will ...

Here's how to change the size of text, images, and apps in Windows. To change your display in Windows, select Start > Settings > Accessibility > Text size.To make only the text on your screen larger, adjust the slider next to Text size.To make everything larger, including images and apps, select Display , and then choose an option from the drop-down menu next to Scale.

Windows 11 automatically downloads and installs updates to make sure your device is secure and up to date. This means you receive the latest fixes and security updates, helping your device run efficiently and stay protected.

Training: Watch and learn how to use PowerPoint in Windows. Explore PowerPoint training guides, articles, and how-to videos.

In Windows 11, ensure that Camera access, Let apps access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps access your camera.

To increase security and performance, Windows 11 in S mode only runs apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, or if you have Windows 10 Pro, Enterprise, or Education and want to upgrade to Windows 11, you'll need to permanently switch out of S mode.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.