Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

如果麦克风功能出现问题，则以下信息可以帮助你排除故障和解决问题。 确保应用有权访问麦克风. 如果在更新 Windows 10 后未检测到麦克风，则表示你可能需要先授予应用相关权限才能使用它。

如果应用已打开，请在任务栏上找到应用的图标按钮，长按此按钮，然后向上滑动，直到出现“应用列表”。 如果你使用的是鼠标，请在任务栏上找到应用图标按钮，右键单击此按钮，然后选择“固定到任务栏”。

如果无法登录到Microsoft帐户，大多数问题都可以通过登录帮助程序工具进行识别。 该工具将要求你输入尝试登录时使用的电子邮件地址或移动电话号码，并检查你提供的详细信息。

在这种状态下. 按此键. 执行此操作. 焦点进入候选项窗口之前. 空格键. 第 1 次按：转换键入内容。 第 二次 按：打开转换候选窗口。. Shift + 空格键. 第 1 次按：转换键入内容。

Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

Browse on the go with the new Microsoft Edge for Android and iOS devices. Microsoft Edge offers better protection and privacy, and can sync your favorites, passwords, and more across your desktop and mobile devices.

Missed activity emails. In the Missed activity emails section, you’re able to set the frequency of summary emails detailing your missed activity, or turn this feature off.. Chats and channels notifications. Notifications for chats and channels can be managed at a granular level, allowing you to customize your notifications to your personal work style.