通过使用一组有限的文件和驱动程序，安全模式可使 Windows 在基本状态下启动。 如果在安全模式下没有出现问题，你就会知道默认设置和基本设备驱动程序不是导致此问题的原因。

Note: If you are in tablet mode, you may not be able to see your desktop icons properly.You can find the program by searching for the program name in File Explorer. To turn off tablet mode, select action center on the taskbar (next to date and time), and then select Tablet mode to turn it on or off.

Note: If you see the icon next to the On/Off toggle for an app, you can select it to see the registry location that contains the path for the app. Apps installed through Microsoft Store (.MSIX apps) don’t have these icons. If you select the icon for these apps, File Explorer opens and highlights the executable file.

To open the On-Screen Keyboard. Go to Start , then select Settings > Accessibility > Keyboard, and turn on the On-Screen Keyboard toggle. A keyboard that can be used to move around the screen and enter text will appear on the screen. The keyboard will remain on the screen until you close it.

Learn how to manage extensions in Microsoft Edge, including adding, disabling, or removing them as needed.

Learn how to use the cloud-based clipboard in Windows, share clipboard items across your devices, and pin items to your clipboard menu.

Check the Xbox services, games, and apps for any service outages.

Microsoft Defender is a security app that helps people and families stay safer online with malware protection, web protection, real-time security notifications, and security tips.Microsoft Defender is included in a Microsoft 365 Family or Personal subscription and works on your phone (Android or iOS), PC, and Mac.

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.