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2/27/24 IMPORTANT: New dates for the end of non-security updates for Windows 11, version 22H2. The new end date is June 24, 2025 for Windows 11, version 22H2 Enterprise and Education editions.

Turn your PC off completely. To shut down, select Start and then select Power > Shut down.. Sleep. Sleep uses very little power, your PC starts up faster, and you’re instantly back to where you left off.

Save to a file - You can save your recovery key as a plain text file on any device. If you need that file in the future just open it with any text editor like Notepad or Microsoft Word and you'll be able to read the key.

Note: Recovery drives created and used on machines with the April 9, 2024 security update and the revocation policy applied may be impacted.For more, see KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

App & browser control in Windows Security provides the settings for Microsoft Defender SmartScreen, which helps protect your device from potentially dangerous apps, files, websites, and downloads.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.