Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Warning: Turning off Memory Integrity on a Secured-core PC takes the device out of a Secured-core state.If you choose to continue using your device without addressing the driver problem, you might discover that the functionality the driver supports does not work any longer, which could have consequences ranging from negligible to severe.

Note: If you have a suite such as Microsoft 365 Family, Office Home & Student 2016, or Office Home and Student 2013, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel.If you have a standalone application such as Word or Excel, search for the application name.

Notes: You can either use an email address you own as a Microsoft account, or create a new address by choosing "Get a new email address" or "Use your email instead" when you sign up.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers.

If either of the categories above apply to you, use the following procedures to update your browser: Update once. In the browser, go to Settings and more > Help and feedback > About Microsoft Edge (edge://settings/help).. If the About page shows Microsoft Edge is up to date., you don't need to do anything.

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

2. Fill out the form using a recognized device and location. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.

Check the placement of the wireless USB dongle. The wireless USB dongle should be plugged into a USB port that allows for the best reception and minimizes the distance between the wireless USB dongle and the keyboard or mouse.