Surface help & learning
Choose from a variety of Surface devices and accessories to get help.
退还从 Microsoft 购买的物品以进行换货或退款 - Microsoft 支持
了解如何接收从 Microsoft 购买的商品的退款或换货。
Applies To:
Microsoft account dashboard
将人员添加到你的家庭组 - Microsoft 支持
注意: 受邀者将通过电子邮件收到加入的链接。 它会提示他们登录到其 Microsoft 帐户以接受并加入家庭组。 如果他们 低于法定年龄，还将提示他们请求成人同意。
Applies To:
Microsoft Family Safety
使用 Windows 激活疑难解答 - Microsoft 支持
激活有助于验证你的 Windows 副本是否为正版，且未在超过 Microsoft 软件许可条款所允许数量的设备上使用。 如果无法激活激活Windows 11，激活疑难解答可以提供帮助。
使用系统文件检查器工具修复丢失或损坏的系统文件 - Microsoft 支持
本文介绍如何在 Windows 8.1、Windows 8、Windows 7 或 Windows Vista 中使用系统文件检查器工具来解决丢失或损坏的系统文件的问题。
取消 Microsoft 订阅 - Microsoft 支持
了解如何取消Microsoft订阅，例如 Microsoft 365、Copilot Pro 和 Xbox。 如果无法取消订阅，请排查问题。
Applies To:
Microsoft account dashboard
验证码问题疑难解答 - Microsoft 支持
你的备用电子邮件地址是否以 @outlook.com、@hotmail.com、@live.com 或 @msn.com 结尾？ 如果是，则你正使用一个 Microsoft 帐户验证另一个 Microsoft 帐户。
Applies To:
Microsoft account dashboard
我忘记了用于 Microsoft 365 的帐户 - Microsoft 支持
检索用于登录、安装或重新安装 Microsoft 365 或管理 Microsoft 365 订阅的帐户和密码的选项因产品是 家庭Microsoft 365 还是 商业产品Microsoft 365 而有所不同。
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, OneNote for Mac, SharePoint in Microsoft 365, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Activation, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin, Office.com, Project for Office 365
Office Help & Training
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Office Help & Training
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