Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Tip: You can also check to see what your network adapter supports by opening the Command Prompt (or Terminal), and then typing the command netsh wlan show drivers.Look next to Radio types supported and see if it includes 802.11be (for Wi-Fi 7) or 802.11ax (for Wi-Fi 6/6e) and look under Authentication and cipher supported in infrastructure mode and see if it includes WPA3 Personal and WPA3 ...

The Health report starts off by showing you the last time a Device Health scan was run. The time displayed should be basically the current time, as Windows Security tries to run a Device Health scan when you open the Device performance & health page.. Beyond the time of last scan you'll see the status of the key areas that Device Health monitors:

Press Ctrl + Alt + Delete to open Task Manager.If you don’t see Task Manager after pressing Ctrl + Alt + Delete, press Ctrl + Shift + Esc to open Task Manager.. If Task Manager flickers along with everything else on the screen, a display driver is probably causing the problem.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.