Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

The recommended (and easiest) way to get SP1 is to turn on automatic updating in Windows Update in Control Panel and wait for Windows 7 to notify you that SP1 is ready to install.

Lithium-ion batteries wear out over time, which can result in a battery not holding a charge for as long as it did when it was new. Keeping the battery charged to 100% all the time can cause it to deteriorate faster.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

In the search box on the taskbar, type Manage BitLocker and then select it from the list of results. Or, select the Start button, and then under Windows System, select Control Panel.In Control Panel, select System and Security, and then under BitLocker Drive Encryption, select Manage BitLocker. Note: You'll only see this option if BitLocker is available for your device.

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

Manually download a language for Cortana speech. Go back to Settings > Time & language > Language, select your new language, and then use the up-arrow button to move it to the top of the list and make it the default.

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

There are some common two-step verification problems that seem to happen more frequently than any of us would like. We've put together this article to describe fixes for the most common problems.

Collections in Microsoft Edge helps you keep track of your ideas on the web, whether you're shopping, planning a trip, collecting notes for research or lesson plans, or just want to pick up where you left off the last time you were browsing the internet.