Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

In order to obtain the details of your reward, please go to your Order History and scan through the list of your orders. Look for the reward in question and at the far-right, click the Order Details button to get your redemption code or link.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.

The new Microsoft Edge helps you browse, search, shop online, and more. Like all modern browsers, Microsoft Edge lets you collect and store specific data on your device, like cookies, and lets you send information to us, like browsing history, to make the experience as rich, fast, and personal as possible.

When you delete an online-only file from your device, you delete it from your OneDrive on all devices and online. You can restore deleted files and folders from your OneDrive recycle bin on the web for up to 30 days for items stored in OneDrive personal (when you're signed in with a Microsoft account), or for up to 93 days for items stored in OneDrive for work or school or SharePoint in ...

Training: Microsoft OneDrive lets you store your personal photos, files, and folders in one place, and get to them anytime, anywhere. Learn more in this online training video.

Collections in Microsoft Edge helps you keep track of your ideas on the web, whether you're shopping, planning a trip, collecting notes for research or lesson plans, or just want to pick up where you left off the last time you were browsing the internet.

To see where your browser is saving downloads, look in your browser's settings. For example, in the new Microsoft Edge , select Settings and more > Settings > Downloads .The file path for your downloaded files (for example, C:\Users\[your name]\Downloads) is listed under Location.. In Microsoft Edge Legacy , select Settings and more > Settings .

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.