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Windows help and learning
Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.
打开并运行 DxDiag.exe - Microsoft 支持
打开并运行 DxDiag.exe. 此工具用于收集设备信息,以帮助解决 DirectX 的声音和视频问题。
Share your PowerPoint presentation with others - Microsoft Support
Invite people to view or edit your presentation. Save your file to the cloud and then invite people to view or edit it. That way, whenever you update your file, everyone you share with will have the latest version.
Applies To: PowerPoint for Microsoft 365, PowerPoint for Microsoft 365 for Mac, PowerPoint 2021, PowerPoint 2021 for Mac, PowerPoint 2019, PowerPoint 2019 for Mac, PowerPoint 2016
Finding your BitLocker recovery key in Windows
Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:
Set up the Microsoft Authenticator app as your verification method
Method. Used for. Authenticator app. Two-factor verification and password reset authentication. Text messages. Two-factor verification and password reset authentication.
Windows 11 中的节能设定 - Microsoft 支持
汇报默认屏幕和睡眠设置现在可帮助你更高效地使用能量并延长电池使用时间。 可以在 Windows 11 中找到效率设置 >系统 > 电源 & 电池。. 有关每个电源和电池设置如何提高设备性能的引导式演练,请单击按钮打开“获取帮助”应用:
关闭你的 Outlook.com 帐户 - Microsoft 支持
重要: 关闭Microsoft帐户时,你的电子邮件和联系人将从我们的服务器中删除,无法恢复。如果将Microsoft帐户用于 Xbox、Skype、OneDrive 或其他Microsoft服务,则你将无法再访问这些服务。 你还将无法访问任何保存的 BitLocker 恢复密钥。
Applies To: Outlook.com
Download files from the web - Microsoft Support
Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.
排查Windows 媒体播放器错误 - Microsoft 支持
如果遇到特定文件类型的错误,则可能是编解码器缺失或过时。 若要解决此问题,请执行以下操作: 检查文件属性: 确保电脑上有正确的编解码器来播放媒体文件。 若要检查文件格式和编解码器信息,请右键单击媒体文件,选择“属性”,然后转到“详细信息”选项卡。
Use Game Mode while gaming on your Windows device
Prevents Windows Update from performing driver installations and sending restart notifications; Helps achieve a more stable frame rate depending on the specific game and system