Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

When you start a focus session, a focus timer will appear on screen. To use additional focus tools in the Clock app, expand the focus timer to get the full view of the Clock app.

Microsoft Rewards has two status tiers: Level 1 and Level 2. Earn and keep Level 2 status by reaching 500 Microsoft Rewards points each month - no matter how you earn points, they all count toward your status.

To help protect your privacy, the new Microsoft Edge sets tracking prevention to balanced by default. For increased protection, you can switch your tracking prevention to strict or block all third-party cookies.

You usually won't need to know the name of your Exchange server. If you do, contact the people who gave you the Exchange email address and ask them for the name of the Exchange server. When you set up a mobile device, the AutoDiscover feature will find the name of your Exchange server and mailbox, and configure Outlook for you.

Under Personalization & advertising, turn on or off the setting for Allow Microsoft to save your browsing activity including history, usage, favorites, web content, and other browsing data to personalize Microsoft Edge and Microsoft services like ads, search, shopping and news.

Ensure these modes create an alert that is visible on your device. Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

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