Download files and folders from OneDrive or SharePoint
If you select multiple files or folders and then select Download from Microsoft OneDrive, SharePoint in Microsoft 365, or from SharePoint Server Subscription Edition, your browser will start downloading a .zip file containing all the files and folders you selected. If you're in a folder and you select Download without selecting any files or folders, your browser will begin downloading all ...
Applies To:
OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, Office for business, OneDrive (work or school), OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, SharePoint in Microsoft 365 Small Business
Office Help & Training
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Featured Visio templates and diagrams - Microsoft Support
Visio is a diagraming tool that makes it easy and intuitive to create flowcharts, diagrams, org charts, floor plans, engineering designs, and more by using modern templates with the familiar Office experience. On this page, you can access some of the top templates and sample diagrams available in Visio, or request ones that you want. To see the hundreds of templates and sample diagrams ...
Applies To:
Visio Plan 2, Visio in Microsoft 365, Visio Plan 1, Visio Professional 2021, Visio Professional 2019, Visio Professional 2016
Finding your BitLocker recovery key in Windows
Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:
在电脑或 Mac 上下载并安装或重新安装 Microsoft 365 或 Office 2021 - Microsoft 支持
准备好安装了吗？ 在开始之前，请确保电脑或 Mac 满足 系统要求。. 如果你已兑换产品密钥，只需重新安装应用，或者知道你已通过工作或学校分配了许可证，则可以跳到登录部分 ，下载并安装 Microsoft 365 或 Office。 但是，如果是 首次 安装 Microsoft 365 或 Office，可能需要先执行一些步骤。
Applies To:
Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin, Office.com
Returning items you bought from Microsoft for exchange or refund
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
Applies To:
Microsoft account dashboard
排查Windows 媒体播放器错误 - Microsoft 支持
如果遇到特定文件类型的错误，则可能是编解码器缺失或过时。 若要解决此问题，请执行以下操作： 检查文件属性： 确保电脑上有正确的编解码器来播放媒体文件。 若要检查文件格式和编解码器信息，请右键单击媒体文件，选择“属性”，然后转到“详细信息”选项卡。
在 Xbox 家长控制应用中将某人添加到你的家庭组 | Xbox Support
使用组织者的 Microsoft 帐户登录应用，然后选择“继续”。 选择“家庭”屏幕右上角的绿色“帐户”图标，然后选择“添加组织者”。 输入要添加成员的电子邮件地址，然后选择“发送邀请”>“完成”。 若要加入家庭组，受邀请者必须打开发送的电子邮件邀请，选择“立即加入”，然后按照屏幕上 ...
Common problems with two-step verification for a work or school account ...
There are some common two-step verification problems that seem to happen more frequently than any of us would like. We've put together this article to describe fixes for the most common problems.
Send feedback to Microsoft with the Feedback Hub app
Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.