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Cause. The device has no drivers installed on your computer, or the drivers are configured incorrectly. Recommended Resolution. Update the Driver. In the device's Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard.Follow the instructions to update the driver.

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Windows 11 N: Select the Start button, then select Settings > Apps > Optional features.. Select View features next to Add an optional feature, and then select the Media Feature Pack in the list of available optional features.

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Microsoft Accessory Center app. Customize your Microsoft Modern accessories, like audio accessories or webcams. Get Microsoft Accessory Center