帐户被锁定 - Microsoft 支持
提示: 可以使用任何电话号码来请求安全代码。. 电话号码不需要与你的帐户关联。. 手机不需要是智能手机,也不需要连接互联网,只需要能够接收短信。. 你可能需要创建新密码。 阅读有关如何创建强密码的提示。. 如果看到“该 Microsoft 帐户不存在”错误消息,请使用 Microsoft 帐户登录帮助程序。
Windows 版 Office Lens - Microsoft 支持
注意: 如果你是 OneNote 新用户,你将在 <你的名字的> 笔记本的“快速笔记”分区中找到图像。如果你使用 OneNote 已有一段时间,你的笔记本可能包含不同的名称,例如“个人”、“个人 (Web)”或“我的笔记本”,并且你捕获的内容将存储在“未归档笔记”分区中。
Applies To: Office Lens for Windows
Word help & learning
Get answers to all of your Microsoft Word questions. Find Word help, how-to articles, training videos, tutorials, and more.
Microsoft Edge help & learning
Organize your ideas. Collections help you keep track of your ideas on the web - shopping, planning a trip, research, or just want to pick up where you left off.
如何获得Microsoft订阅的退款 - Microsoft 支持
注意: 如果你没有看到“取消”选项,但看到显示“启用定期计费”的链接,这意味着你的订阅已设置为在显示的日期到期,并且不会在此日期之后自动向你收费。 目前无需再执行任何操作,你可以在Microsoft 365 订阅过期之前继续使用该产品。
Applies To: Microsoft account dashboard
Camera doesn't work in Windows - Microsoft Support
Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.
我忘记了用于 Microsoft 365 的帐户 - Microsoft 支持
Microsoft 365 商业版. 如果你的 Microsoft 365 产品是以下之一,则你拥有 Microsoft 365 商业版 产品。 这些产品通常与工作或学校帐户相关联,且 Microsoft 365 许可证(如果你的订阅拥有一个许可证)来自你工作的组织或所在学校。
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, OneNote for Mac, SharePoint in Microsoft 365, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Activation, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin, Office.com, Project for Office 365
Xbox 付款错误消息和代码 | Xbox Support
转到“付款和账单”,并选择“支付选项”。 在“付款方式”下面,可以选择“添加新的付款方式”、“查看或编辑信用卡”,或“删除信用卡”。 输入更新的信息,然后选择“保存”。除非看到更多提示,否则已完成操作。 如果这不起作用,请联系你的银行或付款提供商,以验证你的付款信息。
Remotely install and manage games | Xbox Support
When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are.
排查Windows 媒体播放器错误 - Microsoft 支持
如果遇到特定文件类型的错误,则可能是编解码器缺失或过时。 若要解决此问题,请执行以下操作: 检查文件属性: 确保电脑上有正确的编解码器来播放媒体文件。 若要检查文件格式和编解码器信息,请右键单击媒体文件,选择“属性”,然后转到“详细信息”选项卡。