Xbox Support ... Xbox Support

It’s recommended that you have a connection speed of 20 Mbps or higher for cloud gaming on your smart TV. While a wired connection (connection via Ethernet) is highly recommended for best quality and performance, you can use a 5 GHz Wi-Fi network to play.

To see the supported refresh rate and resolution for single or dual external displays, select your Surface device. If you’re not sure what Surface model you’re using, look in the Surface app. For more info, see Find out which Surface model you have.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

4K is a resolution for your TV. Technically called 4K UHD (or 4K Ultra HD, or 4K Ultra High Definition), it packs in four times as many pixels as a 1080p HDTV. This makes for a sharper, more detailed picture.

We are releasing a new Xbox Update Preview to the Alpha Skip-Ahead ring today. Continue reading below to learn all about what's included with this update. Note If you have enabled Keep my console up to date, the update will download and install automatically.

How to obtain this update. This update is available from Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update. The following files are available for download from the Microsoft Download Center.

When you upgrade to Xbox Game Pass Ultimate, we'll convert any prepaid time you have on Xbox Game Pass or EA Play subscriptions and apply it toward Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

Learn how to fix errors 8007-2AF9, 8007-2746 or 80072746 so you can download updates to your Xbox 360 console.

Get details on the visual differences between 4K, HDR, and Xbox One X Enhanced games.