Sign in to the Advanced security options page of your Microsoft Account. Sign in. Select Add a new way to sign in or verify then choose how you would like to receive security codes. Note: VOIP numbers cannot be added as a way to sign in or get verification codes. We'll send a security code to the new number or email to confirm.

How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.

Sign in to Microsoft 365 with multi-factor authentication. Fix common problems with multi-factor authentication. Use Microsoft Authenticator with Microsoft 365. Change how you get multi-factor authentication codes. Admins: Set up multi-factor authentication for Microsoft 365 users.

The Microsoft Authenticator app helps you sign in to your accounts when you're using two-step verification. Two-step verification helps you to use your accounts more securely because passwords can be forgotten, stolen, or compromised.

Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

Go to the Security info page using the steps above. Select Add sign-in method. Select Choose a method and then Authenticator app. Follow the on-screen instructions, including using your mobile device to scan the QR code, and then select Next. You'll be asked to approve a notification through the Microsoft Authenticator app, to verify your ...

Go to Start > Settings > Accounts > Sign-in options, Select Security Key. Select Manage and follow the instructions. Lock your device.

How to sign in to Hotmail. Outlook.com. Sign in to Hotmail or Outlook.com. Hotmail is now Outlook.com. Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers).

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams. Provides information for avoiding and reporting Microsoft technical support scams.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. See the table below for the type of support you can get depending ...