To resolve this issue, follow these steps. After you complete each step, test to determine whether the issue is resolved. Note Windows Media Player supports the most common media file formats. However, it does not support every media file format that is currently available.

Learn what to do if you get a "Saved game corrupted" error message when you try to play a saved game on your Xbox 360 console.

Wirelessly connect your PC to a monitor, projector, or other kind of external display that is connected to a WiGig dock. Turn on your TV or projector. Turn on your WiGig dock and make sure it's connected to the display. Make sure your PC supports WiGig and that it's turned on.

Learn how to improve the clarity of text and images displayed on your screen by changing the screen resolution, scale and layout of your monitor.

To determine if the Microsoft Basic Display Adapter is being used on a Windows device, select one of the following two methods: When the Microsoft Basic Display Adapter driver is being used by a display adapter, Microsoft recommends updating it to instead use the manufacture's driver.

AC-3 is an audio codec that supports multi-channel (“surround sound”) audio. It's also known as Dolby Digital. On versions of Windows prior to Windows 11, version 24H2, the AC-3 codec is included. Beginning with Windows 11, version 24H2, the AC-3 codec is no longer included with Windows.

Learn which network ports are used when configuring a firewall or router to use with an Xbox console and Xbox Live.

Press the Xbox button to open the guide and select Profile & system > Settings. Select System > Console info. Your OS version and Shell version are in the second column. Review the “Known Issues” section for the update that you're reviewing to determine if your issue is currently being tracked.

Use the Information Protection viewer to view protected files in Windows, Android, iOS, or Edge.

Failure to obtain a Teredo IP address can occur when there’s an issue with your Teredo adapter, when a device on your network is blocking the Teredo protocol, or if there’s software installed on your PC that’s disabling Teredo functionality.