Recover your Word files and documents. When Office app closes unexpectedly before you save your most recent changes, Document Recovery automatically opens the next time you open the Office app to help you get your file back.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems.

By following these steps, you should be able to resolve the issue and access your Excel file. How to restore an Excel file to an older version when the file can no longer be opened. There are scenarios in which files become corrupted and can't be opens in Excel anymore.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

If you need to reinstall Office, select the version you want to install and follow those steps: Microsoft 365, Office 2019, Office 2016, Office 2013, Office 2010, or Office 2007. How to uninstall Office automatically.

How to get this update. Before installing this update. Prerequisite: Microsoft now combines the latest servicing stack update (SSU) for your operating system with the latest cumulative update (LCU).

OneDrive is your online cloud storage within Microsoft 365. It lets you store your individual work files that you don't want your colleagues to have access to unless you choose to share the files with them.