If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. To do this, follow these steps: Open an elevated command prompt.

When you accidentally delete Outlook items, such as email messages, calendar appointments, contacts, or tasks, you can often recover them if they are in your Deleted Items or Junk Email folders. In some cases, you can even recover items after the Deleted Items folder is emptied.

To download the recovery image, you’ll need a USB drive. Before you download a recovery image, format your USB drive to FAT32. Having trouble signing in? Contact Us.

You'll find direct links to downloadable packages that contain driver and firmware updates for Surface devices. You'll also find a section about imaging for IT professionals. To prepare for updates: Attach your Surface Type Cover or Surface Dock (if you have one) so it gets the latest updates, too. Make sure you have an internet connection.

Decide which documents to recover from an unexpected close, delete recovered files you don't want, or close recovered files to review later.

To change from a 32-bit version to a 64-bit version or vice versa, you need to uninstall Microsoft 365 first (including any stand-alone Microsoft 365 apps you have such as Project of Visio).

We will begin with eligible devices running Windows 11, version 22H2 and 23H2 for those who have opted in to be amongst the first to experience new enhancements. All Surface devices that are compatible with Windows 11 will eventually receive the 2024 Update.

AutoRecover is a PowerPoint feature that attempts to recover files automatically in the event of a crash, power failure, or other unexpected application shutdown. It does this by periodically saving a copy of the file in the background. By default, AutoRecover saves a recovery file every 10 minutes.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.

Install the Microsoft 365 Access Runtime. The Microsoft 365 Access Runtime files are available as a free download in either the 32-bit (x86) or 64-bit (x64) versions in all supported languages. Decide which bit version you need. For more information, see Choose between the 64-bit or 32-bit version of Office.